FAQ

Do you have MOQ limit of the equipments?
We didn't have the MOQ limit, one set is ok and we sell to you.
When you will provide the designing options for us?
We will arrange your designing after all requirements done.Then Check with our designers and will provide to you within 3 working days.
Can you design the equipment as our likes?
Yes, we have our designers,you can send us the size info of the playground area. Our designers can design the equipment as your like and try to within your budget.
How do you pack the equipment?
We pack the equipment one by one with bubble mat and PP film.
Any difference of the installtion?
Yes,we have Two different installation wayOne is on the soft ground\grassland\sandland. we will produce the steel pipe with 30cm longerAnd other way is on the Concrete ground with the Screws.
You can design the equipment according to our size?
Yes, our designers can design the equipment as your size and design the equipment as your requirements. Our designers can design a special designing for you within your budget.
How many years of your company doing this equipment?
Our chairman had been in this market had been for 20 yearsAnd our factory started from 5 years ago.We are young but experienced factory.
You have any real project pictures of the equipment?
Yes,we can provide some more real pictures of the project that our customer had been opened, so you can check with it and know more info of our products.
Do you provide free spare parts for trampoline park?
Yes, we will provide you with a small stock of trampoline park spares - standard beds, springs, etc.
What is the age range for indoor play center?
Generally the indoor play center is divided into Main Play Zone and Toddler Zone, considering the motor skills of different ages and the safety during play. The Main Play Zone is for 3-12 years old and Toddler Zone for 1-3 years old.
How long does it take to manufacture a playground?
Production schedules vary depending on the size and complexity of the equipment. However, a general rule of thumb is approximately 15-25 days from the contract date. We will work with you on a schedule that best meets your business needs and we’ll guarantee the installation date.
Do you have detailed and professional installation manual?
Yes. The installation is an issue of common concern for building indoor play center, that’s why our engineers and designers devote lots of time to improving the installation manual. Now together with installation video, the manual is detailed enough for our clients to install accordingly step by step. And our team is always ready to help solve any problem you encounter during the installation till...